Email Continuity provides access to your email inbox when your regular email server is down. If your organization has licensed this feature AND your system administrator has enabled it, you can use the Messages tab of the Personal Dashboard to manage all of your incoming messages. 

When Email Continuity is active, an additional button, Inbox, appears on the Messages tab. 

Note: Depending on the settings applied by your email administrator, the Email Continuity inbox may not be available to all users. To access your inbox: 

1. Click the Messages tab. 

2. Click the Inbox icon. The messages in your inbox display. 

Note: The Email Continuity inbox does not include messages that have been released from quarantine. 

From the inbox you can create new messages, reply to messages, and forward messages. Use the buttons at the top of the screen to manage your messages: 

Compose a new message. 

Select a message in the list and click this button to reply to the selected message. 

Select a message in the list and click this button to reply to the selected message, including all recipients on the reply. 

Select a message in the list and click this button to forward the selected message. 

Select a message in the list and click this button to download the selected message.

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